New Patients: (512) 861-6045
Current Patients: (512) 888-9453
9521 US Hwy 290 W, Suite 103
Austin, TX 78737

Patient Safety

Keeping Austin Smiles Protected and Healthy

As we all settle into what seems like a new normal, we want you to know that the team at Broberg Family Dental is ready to care for you and your smile. Our entire team is ready to continue working in this new environment and eager to help our community stay healthy. We’ve always been stringent about cleanliness and sterilization, but now precautions are being taken on even more levels at the office, to ensure your safety and protection.

What Can I Expect for My Appointment?

Now more than ever your comfort means everything to us. We understand that some of the new ways we have to do things these days can be a bit overwhelming at times. We’ll do everything in our power to make sure you get the best possible dental care for you and your family.

Prior to your appointment, you will be asked some COVID screening questions, focusing on topics such as COVID exposure, recent testing, and current COVID symptoms. For the safety of our patients and team, your appointment may be rescheduled if an exposure to COVID within 10 days of your appointment is suspected. When you arrive, you’ll be asked to have your temperature checked prior to your appointment with a non-contact thermometer. Next, we’ll repeat some final COVID screening questions.

Our office follows a policy of universal masking, meaning that all patients and team members will be required to wear masks, whether vaccinated or not. If you don’t have a face mask, you will be provided one to wear while in the office. We ask that you keep the mask on at all times except for when you are receiving your dental care. You’ll get hand sanitizer to use when you enter the building. We’ll also be checking the temperatures of all of our team members twice a day.

Sanitization and Disinfection Protocols

Everyone at Broberg Family Dental has always adhered to strict infection control protocol, which is something we’ll continue to maintain at this time. All high-touch handles are covered in an anti-microbial barrier. In addition, we’ll be disinfecting all of the high-touch areas in every part of our Austin dental office and restrooms throughout the day. At the front desk and in the reception area, we will be allowing for six feet of social distancing.

Our sterilization guidelines and actions include:

  • All treatment rooms surfaces being thoroughly wiped down with powerful disinfectants prior to and after each patient visit.
  • Surfaces that are touched by our team during patient treatment are also covered with a protective barrier. We change them out between patients.
  • Any non-disposable instrument used during your treatment is sterilized in an ultrasonic bath and then put in the autoclave — a machine that uses heat and pressure for sterilization.

If you have any questions about any of these steps, please don’t hesitate to talk to us! We’re happy to help in any way we can. We’re here for you and want you all to stay healthy and happy.

Added Protection for Your Health

You might notice our team members look a little different than you remember before all of this started. We’ll be wearing more personal protective equipment (PPE) as an added measure to protect ourselves and you. Our team will be wearing face masks for any interaction with patients. We’ve always relied on surgical masks, gloves, and clinical gowns, so nothing has really changed there. However, depending on the procedure, you may also see us using face shields, scrub caps, and N95 masks.

Our office is equipped with a high volume evacuation system to be used during both hygiene and dental procedures. This helps to minimize the production of aerosol spray during treatment. We have installed medical-grade HEPA air purifiers in every treatment room and throughout the office. These purifiers remove airborne viruses, bacteria, mold, and other contaminants from the air. You’ll also find that we’ve installed plexiglass barriers at the check-in and check-out desks for your safety and for the health of our team, too.

100 Percent Commitment to Compassionate Care

Your oral and overall health are of the utmost importance to us every single day. When we open our door each morning, you and your family can expect dental care that’s safe, personal, and comfortable. Most of the guidelines you’ve read about here are set forth by both the Centers for Disease Control and Prevention (CDC) and the American Dental Association.

We appreciate your continued patience and support during these trying times. We hope that you and your family stay safe and healthy. If you have any questions or feel concerned about coming to the office, we hope that you’ll reach out to us online to give us a call at 512-888-9453.